Privacy Notice

1. WHAT INFORMATION IS COLLECTED?

Information you give us directly

• You give us information about yourself when you contact us or otherwise interact with us, including via e-mail.
• You give us information about you when you interact with our social media pages. This is generally the content of your public profile and any messages or comments posted or sent to us by you.
• You give us information about yourself when you fulfill our contact us form. Information including your full name, contact details, and correspondence preferences.

Information we collect automatically

• When you interact with our services, our servers keep an activity log unique to you that collects certain administrative and traffic information including source IP address, time of access, date of access, web page(s) visited, language use, software crash reports, and type of browser used.

2. HOW DO WE USE YOUR INFORMATION?

To provide a requested service or carry out a contract with you

• To carry out our obligations arising from any contracts we enter into with you.
• To provide you with the information that you request from us.
• To provide you with recruitment and career services, where you register and make applications for a job on our career page. This includes matching your skills, experience, and education with the roles we have on offer and communicating to you the progress of your applications.
• To provide you with service messages, including messages requesting your feedback on our services and notifying you about changes to our website, services, or changes in our terms, conditions, and policies.

Where we have your consent

• To contact you, including by email, SMS, and telephone to provide you with direct marketing communications, including press releases, other key shareholder messages, and job alerts. We will only do this in line with your preferences and you can opt-out of receiving such communications at any time.

Where we have a Legitimate Interest

• To provide support services to you.
• To investigate and address inquiries, questions, and complaints and respond to any feedback.
• To develop and improve our website to enhance your experience.
• To ensure effective operational management and internal administration of our business, document retention, compliance with regulatory guidance, and exercise or defense of legal claims.
• To monitor, record, store and use any telephone, email, or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention, and to improve the quality of our customer service. We will clearly notify you prior to any such recording.

Where we have a legal obligatio

• To protect, investigate and deter fraudulent, unauthorized, or illegal activity.

3. SHARING OF INFORMATION

We share your information in the following circumstances:

• We share your information with our other group companies for internal reasons, primarily for business and operational purposes in line with this Notice.
• We share your information where we engage the services of trusted third-party suppliers to provide technical support such as analytics and search engine providers that assist us in the improvement and optimization of our site.
• We share your information with trusted third-party suppliers of email distribution services for the purpose of sending alerts in accordance with your preferences.
• We share your information if we are under a duty to do so, in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or to protect the rights, property, safety, or security of Company, third parties, visitors to our website or the public.
• As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your information will be disclosed to such entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such it is possible they will be transferred to third parties.

4. RETENTION OF INFORMATION

When determining the relevant retention periods for your information, we will take into account factors including:

• our contractual obligations and rights in relation to the information involved;
• legal obligation(s) under applicable law to retain data for a certain period of time;
• our legitimate interests where we have carried out balancing tests;
• statute of limitations under applicable law(s);
• (potential) disputes; and
• guidelines issued by relevant data protection authorities.

5. INTERNATIONAL TRANSFERS

6. COOKIES

7. INFORMATION SECURITY

8. WHAT ARE MY PRIVACY RIGHTS?

• The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other products or job openings that we think will be of interest to you or being contacted with varying potential opportunities).
• The right to be informed. You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Notice.
• The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Notice). This is so you’re aware and can check that we’re using your information in accordance with data protection law.
• The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in the information that we hold.
• The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure, there are exceptions.
• The right to restrict processing. You have the right to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but will not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future.
• The right to data portability. You have the right to obtain and reuse your information for your own purposes across different services. This is not a general right however and there are exceptions.
• The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your information with your national data protection regulator. See the contact us section below.
• The right to withdraw consent. If you have given your consent to anything we do with your information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your information with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your information for marketing purposes.

9. PROTECTION OF CHILDREN

10. CHANGES TO OUR PRIVACY NOTICE

11. CONTACT US